Why does White Fences require an assessment lesson?
Riders come to our program with a wide range of experience levels and goals. An assessment lesson allows our trainers to evaluate a rider’s experience, balance, and goals so we can match them with the appropriate horse and lesson program. This helps ensure a safe and productive experience for both riders and horses and allows…
Read MoreDo I need to bring my own tack for riding lessons at White Fences?
Riders are not required to bring their own tack for lessons at White Fences. Lesson horses are provided with appropriate, well-fitted tack to ensure comfort, safety, and consistency in training. Riders who own their own tack are welcome to use it with prior approval from the trainer, provided it fits the horse correctly and is…
Read MoreHow do I pay for lessons?
Lesson payments are due by the 5th of each month and are billed through online invoicing. Each trainer requires a minimum number of lessons per month, which are outlined on our website and our welcome email. Assessment lessons must be prepaid at least 48 hours in advance in order to reserve your spot. If you…
Read MoreWhat is your policy on horse reservation fees?
Horse reservation fees are used to guarantee a rider’s preferred mount for scheduled lessons. These fees hold the horse’s spot in the calendar, regardless of whether the rider attends the lesson. Please note: Horse reservation fees are non-refundable and non-transferable. If a lesson is missed or canceled, the reservation fee is still applied and cannot…
Read MoreAre dogs or other pets allowed at the barn?
For the safety of our horses and guests, dogs and other pets are not permitted on the property. We appreciate your understanding and cooperation.
Read MoreDo I need to sign a waiver before my first lesson?
Yes. All new riders (or their guardians, if under 18) must complete a liability waiver, rider program terms and conditiosn forms prior to their first lesson. You can fill this out online electronically.
Read MoreWhat safety rules should I know before arriving at the barn?
All riders and visitors must wear closed-toe shoes at the barn. Helmets are required while mounted, and no one may enter a stall or paddock without staff supervision. Please respect quiet zones around the horses and follow all posted barn rules
Read MoreCan parents or guests watch lessons?
Yes! Parents and guests are welcome to observe from our designated viewing areas. For safety reasons, we ask that all non-riders remain outside the arenas, barn aisle, pastures and private paddocks and grooming areas unless invited by staff.
Read MoreWhat is your cancellation policy for lessons?
We require at least 24 hours’ notice to cancel or reschedule a lesson. Cancellations made under 24 hours may be charged the full lesson payment. No-shows are always responsible for the full payment of the missed lesson. All missed lessons must be made up before the end of the calendar month or the payment is…
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